Privacy Policy
How we collect, use, and protect your personal information.
Last updated: January 2026
Introduction
Swopify ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform — including our mobile app and website.
By using Swopify, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide
- Account information: name, email address, phone number, password
- Profile information: bio, location, profile picture
- KYC verification data: government ID, selfie photos
- Listing content: photos, descriptions, trade preferences
- Communications: messages sent through our platform
- Payment information: processed securely by our payment partners
Information Collected Automatically
- Device information: device type, operating system, app version
- Usage data: pages visited, features used, time spent
- Location data: approximate location (with your permission)
- Log data: IP address, browser type, access times
- Cookies and similar tracking technologies
How We Use Your Information
- To create and manage your account
- To facilitate trades and transactions between users
- To verify your identity through KYC
- To send notifications about trades, messages, and updates
- To improve our platform and develop new features
- To detect and prevent fraud and abuse
- To comply with legal obligations
- To provide customer support
Sharing Your Information
We do not sell your personal information. We may share your information with:
- Other users: your public profile, listings, and ratings are visible to other users
- Service providers: companies that help us operate the platform (hosting, payments, analytics)
- Legal authorities: when required by law or to protect safety
- Business transfers: in the event of a merger or acquisition
Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.
Your Rights
- Access: request a copy of the personal data we hold about you
- Correction: request correction of inaccurate data
- Deletion: request deletion of your account and data
- Portability: receive your data in a portable format
- Objection: object to certain types of data processing
To exercise these rights, contact us at support@swopify.co.
Cookies
We use cookies and similar technologies to improve your experience. You can control cookie settings through your browser. See our Cookie Policy for more details.
Children's Privacy
Swopify is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We'll notify you of significant changes via email or in-app notification. Continued use of Swopify after changes constitutes acceptance of the updated policy.