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Swopify

Contact Us

We'd love to hear from you. Reach out anytime.

Location

Lagos, Nigeria

Support Hours

Mon–Fri, 9am–6pm WAT

General Inquiries

For general questions about Swopify, how the platform works, or partnership opportunities, email us at support@swopify.co. We typically respond within 24 hours on business days.

Technical Support

Experiencing a bug or technical issue? Please include your device type, app version, and a description of the problem when contacting us. This helps us resolve your issue faster.

For urgent issues, mention "URGENT" in your email subject line and we'll prioritize your request.

Report a User or Listing

If you need to report a suspicious user or listing, please use the in-app report feature or email us with the relevant details. We take all reports seriously and investigate promptly.

  • Use the 'Report' button on any listing or profile
  • Email: support@swopify.co with subject 'Report: [issue]'
  • Include screenshots or evidence where possible
  • We aim to respond to reports within 12 hours

Business & Partnerships

Interested in partnering with Swopify or exploring B2B opportunities? We're always open to collaborations that align with our mission of fair, sustainable exchange.

Reach out to us at support@swopify.co with the subject line "Partnership Inquiry".

Social Media

  • Twitter / X: @swopifyxchange
  • Instagram: @swopifyxchange
  • Response time on social: within 48 hours